Privacy Policy

1. Overview

Ya O Nunca Marketing ("YoN Marketing," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through yaonuncamx.com and our related pages, how we use it, and the choices you have. By using this site, you agree to the practices described here.

2. Who We Are

Ya O Nunca Marketing is a sole proprietorship operated under Mexican law. You can reach us at team@yaonuncamx.com or +52 418 334 0869. Our RFC is available on request.

3. Information We Collect

Information you provide directly: when you fill out our contact form, we collect your name, WhatsApp number, email address, business name (optional), the service or plan you're interested in, and your message.

Information collected automatically: like most websites, we use Google Analytics to understand how visitors use our site — pages viewed, time on site, device and browser type, approximate location (derived from IP address), and referral source. This is collected through cookies and similar technologies.

4. How We Use Your Information

We use the information we collect to respond to your inquiry and follow up about our services, deliver the services you engage us for, understand how visitors use our site so we can improve it, and keep basic business records.

5. How We Share Your Information

We do not sell your personal information. We share it only with the service providers who help us run this site and respond to you:

• Formspree, which processes and delivers contact form submissions to us.
• Google Analytics, which processes site-usage data on our behalf, in aggregate and de-identified form wherever possible.

We may also disclose information if required by law.

6. Cookies & Tracking

Google Analytics uses cookies to distinguish visitors and measure site usage. You can block or delete cookies through your browser settings, or opt out of Google Analytics entirely using Google's browser add-on. Blocking cookies won't affect your ability to browse the site or contact us.

7. Data Retention

We keep contact form submissions for as long as reasonably necessary to respond to your inquiry and maintain business records — typically no longer than the life of our business relationship, plus a reasonable period for legal and accounting purposes. Analytics data is retained according to Google's standard retention settings.

8. Your Rights

If you are in Mexico, you have rights under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP) to access, rectify, cancel, or object to the use of your personal data (your "ARCO" rights). Wherever you're located, you can ask us at any time to tell you what information we hold about you, correct it, or delete it. Email team@yaonuncamx.com to make a request — we'll respond within a reasonable time.

9. International Visitors

We work with clients across Mexico, the United States, and internationally. If you contact us from outside Mexico, your information will be transferred to and processed in Mexico, and by the US-based service providers listed above (Formspree, Google). By submitting your information, you consent to this transfer.

10. Children's Privacy

This site is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, contact us and we'll delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Material changes will be reflected here — please check back periodically.

12. Contact Us

Questions about this policy or your data? Email team@yaonuncamx.com or message us on WhatsApp.